Friday, January 23, 2015

H/GCM/Marriott Promos

Caribbean - Cayman Islands

H/GCM/Marriott  - Should you get any calls regarding the Sand Dollar Promo or the EBB, these were taken offline because we have other promos that were expected to be better rates (i.e. the Caribbean Sale). This was not the case.
The codes are still valid but on "A-N". You can use any of the codes that are offline and provide them to the agent. They will hopefully be back online soon pending a future meeting.

Thursday, January 22, 2015

H/MIA/Riu Plaza Miami

US East - Florida - Miami

H/MIA/Riu Plaza Miami is currently closed for renovations and is offline.

Meeting Minutes 1/15/2015 & 1/22/2015

Weekly Business Meeting Recap
January 15, 2015/ January 22, 2015

o   Individual Destinations: It is on the intranet; Lenore was kind enough to send us an email regarding this. It is attached to this email.
o   ProdUK:
o   Holly from ProdUK gave us a brief session regarding UK Contracts.
§  Please see attachment for further information
o   When loading one-offs:
o   Check weekend rates and adjust accordingly in the E-B screen (it is right above the bonus nights towards the bottom left of the screen)
o   Double check textcodes for accuracy and that it is valid for dates of travel, pertains to the code being created, etc.
o   Bonotel
§  Load rates as provided
§  Textcode matches the rates given
o   Unactioned Rates
o   Whomever is assigned RFPNTH on the daily planner will first tackle unactioned rates, Bonotel first, and then proceed to doing RFPNTH
o   Agent Screenshot
o   Agent SS filed into unactioned rates folder and once completed; move to RFP process
o   RFP Process
o   Screen shot for xcode- RFPWEB      
o   Screen shot from supplier/rates
o   Vicki or Margaret will go over the inboxes in outlook. Where to file what properly.
o   Laptop Check
o   Everyone please take the laptop home to test
o   Daily Schedule
o   Maria and Vicki will discuss how to tackle everyday tasks
o   Pricebeats for Liberty
o   Please queue back PBREBOOK when doing minimum stay overrides.
o   Training for Extended Car Rental with Vicki- also located in M-Drive: How To
o   Monday- Christina & Margaret
o   Tuesday- Jenn & Jolie
o   Wednesday- Tina & Adrienne
o   February 5, 2015: Ian will come to train us on any Disney questions we may have.
o   Model Itinerary Training
o   What destinations?
o   What codes to use?
o   Commission structures
o   M5: in most cases indicates it is a margin monster that has higher commission
o   V5: is the normal commission code across the board.
o   Attached is an email Mario sent me to find out where the commission codes are located on the intranet.
o   E-Q Screen
o   Processing Option: M- prefills the screen for the specific supplier and selling business.
o   Leads you to Printer Option: 0 and date/time.
o   UK Product   
o   Is tax included in any UK Product?
§  Yes, unless there is something additional- ie: city tax
o   South Product
o   Send query to prodsth instead of RFPNTH to better assist. This is depending on the type of query.
o   E-B Screen
o   Please always double check this screen when doing one-offs.

§  Mid-week and weekend rates

Wednesday, January 14, 2015

T/HNL/Airport-Port Private - Zcode

US West - Hawaii - Oahu

Leslie Brewster has advised that the Airport-Port rate is the same as the Airport-Area A hotel rate. I have created a zcode that shares rates as this is a common request.

T/HNL/ZAHAK
Year Round

Monday, January 5, 2015

M/HNL/Total Shopping Experience - Zcode

US West - Hawaii - Oahu

The Total Shopping Experience is replacing the Waikele Outlet Tour. Contract is in house but not yet loaded and no eta.

M/HNL/ZCAAZ
Priced for: Global
Travel Window: 5JAN15-31DEC15

*Wall of Fame* October 2017