Wednesday, July 22, 2015

Escape & EuroBreak Documents

With over 300 Escapes and EURObreaks packages now booked, there are a lot of requests for issuing of the new Personal Keepsake Documents coming through. To ensure documents are produced and delivered as quickly and correctly as possibly, please follow this process:

1 – On final payment of your Calypso booking you will receive the standard Calypso docs to your email

2 – FORWARD these documents along with your Sabre reloc to only@libertytravel.com

3 – Vouchers / myTime and any other attachments you receive will need to be printed in your office and placed in the documents folder when you receive it. The only@liberty team will be sending you ONLY the keepsake document book and the document wallet.

4 – If departure is within 7 days of receiving the email, an electronic version of the book will be emailed to you. We will make every attempt to get the printed book to you, however this may not always be possible (due to weekends etc). Regardless, a book will still be printed and delivered to you to give to the customer on their return as a Keepsake of their trip.

For the only@liberty team to be able to track your requests and questions, please only use the only@libertytravel.com email address.

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