Caribbean WBM

Caribbean Content Team

Weekly Business Meeting Recap

1.       LINK Caribbean products.

-          She advised when sending an investigation to please thoroughly look into the scenario as they have limitations to what they can supply to us as the contracts are not in house.

o   If product shows minimum nights in our system and not on the official hotel website- agent or product support please contact hotel to get the OK to have guests stay for the number of nights they are seeking.

o   For occupant limitations- please contact hotel to get the OK to have the number of people in the room agent is seeking.

-          For other issues- such as link not working, inventory message, etc- you can send investigation.

-          If content team is not able to resolve the issue with any link properties and further investigation is needed, an email will have to be sent to the Caribbean Product Team so the supplier may be contacted. (Direct from Marisol)

-          Overall, please be aware that product team does not have all the information in house. Most cases that are being sent over can be resolved by contacting the hotel.

-          Remember team- **One Touch** ;)

2.       14 New Hotels in the Caribbean we will be contracting.

-          We cannot do one offs  yet for the 14 new hotels as supplier info (D-A Screen) is not yet in the system.

-          Procurement is currently reviewing contracts and content will be loading. No ETA as to when- may take some time.

DR – PUNTA CANA (we are slowly working on getting these properties loaded into Calypso)

-          Alsol Del Mar

-          Alsol Sanctuary Cap Cana

-          Alsol Tiara Cap Cana

-          Alsol Luxury Village

REST OF CARIBBEAN (we are awaiting signed Terms & Conditions before we can start the load on the below new properties)

-          Windsong Resort (PLS)

-          Cap Maison (SLU)

-          Floris Suite (CUR) – we received Terms and Condition, so will be working on getting this property loaded into Calypso

-          Kura Hulanda Hotel (CUR)

-          Kura Hulanda Lodeg (CUR)

-          RICO Sun Tours (SJU – Ground Operator)

-          Waves (BGI)

-          West Coast Villas (BGI)

-          Villa Del Mar (PLS)

-          Baha Mar Casino & Hotel (NAS)

-          Grand Hyatt at Baha Mar (NAS)

Rollover Properties can be found on the intranet under FCGP Product