H/LIR/Hilton Papagayo - Secrets Papagayo

Latin America - Costa Rica 

Please note Hilton Papagayo Costa Rica (H/LIR/HIL) will be re-branded as Secrets Papagayo effective 11NOV15. Recap with notes as follows:

1.        Highlighted bookings: notify temporary name change from HILTON PAPAGAYO to PAPAGAYO (01MAR15-05MAY15 travel)

2.        All others:       must relocate or cancel (06MAY15-10NOV15 travel)

3.       Relocations:  follow below directions

Guests scheduled to travel to Papagayo Resort & Spa from May 6, 2015 through November 10, 2015 will be protected at Dreams Las Mareas Costa Rica in a comparable room category based upon availability.  Please contact Rocio Rossainz, Director of Sales for Dreams Las Mareas Costa Rica, at rrossainz@amresorts.com to move bookings from Papagayo Resort & Spa to Dreams Las Mareas.

**UPDATE**

After further discussions with Christina Favre, please note we do not have either Swiss Travel or AM Resorts supporting the difference in transfer rates from Hilton Papagayo to Dreams Las Mareas. Please advise any selling partners questioning this additional charge.

AM RESORTS STATED:

Transfers will be on their guests own the extra cost in transfer is much lower than cost of upgrading from one hotel to another.