Tuesday, March 31, 2015

H/OCJ/Moon Palace - Delay Update

Caribbean - Jamaica - Ocho Rios

**UPDATE**  15Apr15
Maria had a conversation with the Team in Miami regarding the fire. At this point in time the ownership is accessing the damages as this has turned into a sensitive issue.

We were advised by the end of this week we should have more details of the damages, opening date and all other options.

In the mean time we will be providing the sales Team in Miami with the recap of all reservations arriving now (04/15/15)-through 07/31/15.


If we get any word of what we can do with these bookings we will advise you as soon as possible.


31Mar15
Moon Palace Jamaica Grande had a fire occur on Friday March 27, 2015. Due to the fire, we have decided to close the resort out until October 31, 2015 to avoid taking any more new bookings.


We ran an internal recap and we are looking at about 66 reservations taken from May 15th and onwards. We are still pending information from Moon Palace Jamaica Grande. If there are any immediate concerns please don’t hesitate to contact the Caribbean Product Team, They will advise when we have more information on the relocation options all affected bookings. 

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